How to Ask For Reviews Without Being Pushy (Scripts and Timing That Work)

Get more Google Reviews for your dental practice -- without being pushy. Reviews are imperative for developing trust and bringing in customers.

If you want to learn more about the secrets of improving your online marketing with customer reviews and more, book a consultation with the Dental Marketing Guy today.

G

Gene Tunney

Google Review
2 years ago

When it comes to SEO, Justin is the best in the business. I purchased a practice with zero web presence and with Justin's guidance and leadership we have increased our web presence and influence exponentially with each passing month. In my mind there is no better SEO marketing company in the industry that can compare. If you are looking for an SEO company, go with Justin and you will not regret it.

Reviews influence how customers choose healthcare providers today. Dental practices depend on reviews to attract patients and build trust.

Customers trust online reviews when choosing a service provider. Google Reviews play a powerful role in search results and local search visibility.

This guide explains ethical ways to ask customers for reviews. It also explains how to get more Google Reviews without pressure or incentives.

As a small business owner, you know reviews support growth and credibility. Reviews show potential customers what to expect. Reviews also reflect real customer experience.

Ethical review strategies protect your business name and reputation. They also respect customers and community standards.

How to Ask For Reviews on Google

To learn how to ask for reviews on Google, start with confidence and clarity. Staff should ask politely and never pressure customers.

Reviews should feel voluntary and helpful. Customers respond best when requests feel natural.

Google reviews help local businesses stand out. They also influence local search results. Google reviews affect Google Maps placement. And they guide informed decisions for new customers.

Train staff to explain why Google Reviews matter. Explain how feedback helps the business improve services. Customers often want to help when asked respectfully.

Let them know how letting a Google Review about your practice does just that.

Get more Google Reviews with a few simple strategies.

Google Reviews and Ethical Expectations

Google Reviews must follow platform guidelines. Never offer incentives for reviews. Offering incentives violates Google policies. It also risks negative reviews later on.

Google reviews should reflect honest customer feedback. Customers should feel free to share positive feedback or negative feedback. Google reviews work best when they remain authentic.

They build social proof and create trust for potential customers. Google Reviews also influence search results and Google search visibility. So think of them in terms of SEO as well.

Google Business Reviews and Your Business Profile

Google Business Reviews appear on your business profile. They impact Google Maps visibility and help local businesses attract more customers.

Keep information on your Google Business Profile up to date and accurate. Your business profile should include services and business location details.

This helps potential patients find your business in local search results.

Google Business Profile Reviews highlight real customer experience. As a result, they provide valuable insights into how your patients see your practice.

Google Business Profile Reviews and Visibility

Google Business Profile Reviews shape community perception of your business online. So this will be the first impression potential patients have of your practice.

Google Business Profile Reviews help potential customers choose confidently.

Encourage customers to leave reviews after positive visits. Focus on moments of satisfaction. Avoid asking during stressful moments. Timing matters for reviews success.

Consumers trust online reviews meaning more visibility and more patients.

Using a Review Link the Right Way

A review link makes reviews easy. A Google review link removes friction. The link should lead directly to your Google Review page. That direct link supports quick Google Review actions.

Use one review link across marketing materials. Add the link to your website footer. Place it on your review page. Include the review link in your email signature.

A Google Review link should remain short. A direct link helps customers leave reviews quickly. It saves time for customers and staff.

Creating a Review Page on Your Website

A review page educates customers. So create a review page to help explain how to leave reviews. A review page builds confidence for potential customers.

Your review page should include a link to where customers can leave Google Reviews, of course. It should also show existing Google Reviews on the page.

Add the link to the review page footer. That placement improves access. And it makes leaving a review easy peasy.

Online Reviews and Customer Feedback

Online reviews influence informed decisions by potential patients. But they also provide valuable feedback.

Customer feedback helps improve services. It provides a glimpse into how customers view your practice for better or worse. Customer feedback offers valuable insights for your team.

Encourage customer feedback without pressure. Explain feedback matters for growth. Respect and own feedback, good or bad, as the authentic customer's voice.

M

Majid Dastgir

Google Review
10 months ago

Justin and his team have a remarkable aptitude for understanding what it takes to market a dental practice online. We have really been impressed by his expertise in the field and delivery of top notch services without the pressure to buy expensive, hard to understand marketing tools. Justin is extremely responsive and insightful when it comes to revamping a business. We appreciate his willingness to help us navigate the transfer of our website and to quickly build a new one. The analytics Justin offers along with his time gives us extreme confidence in our decision to work with him. Highly recommend scheduling a free consult with him!

Training Staff to Request Reviews Naturally

Staff training ensures consistency. Train staff to request reviews politely. Teach staff to use short scripts.

Explain why reviews help the business. Explain how reviews attract more customers. Explain how reviews improve services.

Practice review request conversations. Role play helps confidence. Confidence reduces pushiness.

Sample Scripts Staff Can Use

Script One:
“If you enjoyed your visit, we welcome reviews. Your Google Review helps other customers find us.”

Script Two:
“We value customer feedback. If you have a moment, our review link makes it easy.”

Script Three:
“Reviews help our small business grow. We appreciate any feedback you wish to share.”

These scripts feel respectful. They support positive reviews without pressure.

Choosing the Right Time to Ask

Timing affects success. Ask after positive feedback moments. For example, ask after successful appointments.

Avoid asking during billing discussions. Avoid asking during discomfort. And respect customer experience.

Follow up with a review request email later. Automated review requests help save time. They also ensure consistency.

Create a reviews section on your Website to encourage more posts of new reviews.

Using Automated Review Requests Wisely

Automated review requests streamline outreach. They reduce staff workload. And they improve follow through.

Keep automated review requests brief. Include a review link for ease.

Automated review requests should respect privacy. Avoid repeated messages. And maintain timely responses.

QR Code and Offline Methods

QR code displays offer an offline method of asking for reviews. Place a QR code at checkout and in treatment rooms.

A QR code links to your review page so it presents a quick way for customers to leave a Google Review. QR code usage feels modern and helpful.

Offline methods of asking patients for a Google Review remain important. This seems especially true in the case of customers without email access.

Handling Negative Reviews and Feedback

Negative reviews happen. But remember, negative reviews also offer learning opportunities. Respond calmly and professionally.

Negative feedback deserves a timely response. Timely responses show care and accountability. Address issues without defensiveness.

Thank customers for their feedback and acknowledge your own responsibility. Then use feedback to improve services.

Get more Google Reviews and boost your website SEO.

Encouraging More Google Reviews Over Time

Consistency drives results. Encourage more Google Reviews from patients on a regular basis. Set up regular processes to get more Google Reviews.

For example, you can get more Google Reviews by training your staff to ask for them regularly when interacting with patients. As mentioned earlier, you can also get more Google Reviews with clear review links or by using automated review requests.

More Google Reviews build trust and attract more leads. So working to get more Google Reviews should be a regular part of your marketing efforts.

More Reviews Without Pressure

More reviews come from great service. They reflect strong customer experience and support growth.

So focus on service excellence instead of trying to pester customers for reviews.

Excellent customer experience proves time and again to be the best and most authentic way to encourage customers to leave reviews voluntarily.

Local Businesses and Google Maps

It bears repeating how local businesses get big boosts from showing up on Google Maps. Certainly keeping your Google Business Profile up to date helps with this too.

But Google Reviews also become a big issue here. Google Maps ranking depends on reviews. Google Maps listing accuracy matters.

Appearance on Google Maps in turn means you show up when people search for a dentist nearby or search your specialty.

And this means more potential patients calling your office or visiting your website for an appointment. So you can see how asking for more reviews can lead to more online visibility in local search.

And all this happens before you've done much advertising, marketing or SEO.

More Posts Help Small Business Earn Trust

Reviews strengthen community connections. This helps small businesses like dentist offices that may not have the online foot print of a bigger brand.

But all this happens because of more than just community trust. Google's algorithm again comes into play here.

More customers posting Google Reviews helps your visibility on the search engine.

Local search results reward personal recommendations. Local search visibility increases with reviews. And local search favors consistent engagement.

Search behavior favors trusted businesses. So search engines value review signals.

C

Carl Garcia

Google Review
a year ago

Justin is the best in the game period. He built my new website from scratch and increased my new patient count to five times what it was! If you are thinking about hiring Justin to do your practices SEO, you won't regret it.

Frequently Asked Questions

Basic Google Review Strategy

Reviews support credibility and growth. They influence customers and potential customers. Reviews help businesses improve.

When seeking more Google Reviews for your dental office, use ethical methods always. Respect customers and their time.

Focus on service excellence, clear communication, and consistent review requests.

That strategy brings more positive reviews, customers, and a stronger business profile.

M

Michael Zhou

Google Review
8 months ago

I've used DMG for well over 5 years and it has helped me grow my scratch start dental office in a highly saturated area. I would highly recommend this company - they are efficient and responsive. What I like the most is they don't try to upsell and they're very realistic with how they can help.

Need a better strategy to get more Google Reviews while you grow your dental business? Contact the Dental Marketing Guy for a consultation today.

Justin

About the Author - Justin Morgan

Justin Morgan is the CEO and founder of what most of us affectionately refer to as the “DMG.” From all circles within the dental industry who address dental marketing as a topic, Justin Morgan is the dental marketing guy that everyone keeps talking about.

Table of Contents

Do you have unanswered dental marketing questions?

Yes, Grow My Practice!
chevron-down